Welcome to Pixp. If you continue to use this service, you are agreeing to comply with and be bound by the following refund policy, which together with our terms and conditions govern Pixp's relationship with you.
The term 'Pixp' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.
Refund Policy Terms
Our refund policy is subject to the following terms:
- All subscription payments are processed through our secure payment gateway partners.
- Refund requests must be submitted within 7 days of the initial purchase or subscription renewal.
- Refunds are processed within 5-10 business days after approval and will be credited to the original payment method.
- To request a refund, please contact our support team with your order details and reason for the refund request.
- Refunds may be denied if there is evidence of abuse of the service or violation of our terms of service.
- Subscription cancellations do not automatically result in refunds. You must explicitly request a refund within the eligible timeframe.
- Once a refund is processed, your access to premium features will be revoked immediately.
- We reserve the right to refuse refund requests that do not meet our policy criteria.
- Any promotional or discounted subscriptions may have different refund terms as specified at the time of purchase.
- Refunds are subject to verification and approval by Pixp's management team.
Contact for Refunds
- Email: Send your refund request to support@pixp.me with your order ID and reason for refund.
- Response Time: We aim to respond to refund requests within 2-3 business days.
- Required Information: Please include your account email, order/transaction ID, date of purchase, and a detailed reason for requesting a refund.
- Verification: We may request additional information to verify your identity and purchase before processing the refund.
By continuing to use Pixp, you accept and agree to this refund policy.